Wednesday, October 21, 2009

Digger's comes good...

Back in August I ordered my summer seeds from Digger's. When they eventually arrived (beyond the advertised delivery window), I was a bit disappointed to find that of the thirty-something Tricolour Zucchini seeds, six were cracked or chipped enough for me to think they may not be viable.

6 out of 30+ doesn't sound too bad, until you consider that the package is a mix of three varieties, so potentially I had lost 6 out of 10 of one variety. So on September 9th I emailed Diggers to inform them of the problem.

And waited. (And muttered unhappily about Diggers to myself.)

Finally, on 14th October, I had my first correspondence on the matter, which was reasonable enough for me to forgive the delay: I was to be sent a replacement packet of seeds, and could I let them know what packaging my original shipment had used (box).

A couple of days ago, I received the replacement. All but two seeds passed visual inspection this time, and those two had pretty minor damage.

My conclusions: as for all my recent dealings, Diggers don't work fast, but they did do the right thing.

Will I shop with them in future?
Hmmmm, stay tuned...

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